Last updated: July 1, 2026

Our Privacy Principles

In our processing we comply with the requirements of applicable privacy legislation, including the GDPR for visitors in the European Economic Area and Switzerland and, where applicable, U.S. state laws such as the CCPA / CPRA. This means, among other things, that:

• We clearly state the purposes for which we process personal data through this statement.
• We limit our collection of personal data to only what is required for legitimate purposes.
• We first request your explicit consent to process your personal data where consent is required.
• We take appropriate security measures to protect your personal data and require the same of parties that process data on our behalf.
• We respect your right to access, correct or delete your personal data on request.

1. Purpose, Data & Retention Period

We may collect or receive personal information for purposes connected with our business operations, including: payments; contact by phone, mail, email and / or web forms; registering an account; newsletters; supporting products a customer wants to buy or has purchased; complying with legal obligations; compiling and analyzing statistics to improve the website; offering personalized products and services; and deliveries.

Data We Use for These Purposes

• First and last name; account name or alias.
• Home or other physical address, including street, city or town.
• Email address and telephone number.
• IP address.
• Internet activity information, such as browsing or search history and interactions with our website, applications or advertisements.

Legal Basis

We may process these data on the basis of your consent, and where applicable to perform a contract or comply with a legal obligation.

Retention Period

We retain this data after termination of the service for up to 120 months, or as required for tax and accounting purposes.

2. Cookies & Tracking

Our website uses cookies and similar technologies, including essential cookies for core site functions, plus optional analytics and advertising cookies, such as Google Analytics, Google Ads and Cloudflare. You can manage or disable non-essential cookies through our cookie banner or your browser settings. For more information, please refer to our Cookie Policy.

3. Store & Checkout Data

When you browse and buy on our store, we collect information to process your order and improve your experience.

• While you browse: products viewed, location, IP address and browser type, used to estimate taxes and shipping, and cart contents via cookies.
• At checkout: your name, billing address, shipping address, email address, phone number, payment details and optional account information.

We use this to send you account and order information, respond to requests including refunds and complaints, process payments and prevent fraud, comply with legal obligations such as calculating taxes, and improve our offerings.

Who has access: our administrators and shop managers can access order and customer information to fulfill orders, process refunds and support you. We store order information as long as needed for the purposes above and for tax or accounting obligations.

4. Payments

Payments are processed by third-party payment providers, for example PayPal and card networks such as Visa and Mastercard. When processing payments, some of your data is passed to the provider as required to process or support the payment. We do not store full card numbers on our servers. Please review the relevant provider’s privacy policy for details.

5. Disclosure Practices

We disclose personal information if required by law or a court order, in response to a law enforcement agency, or for an investigation on a matter related to public safety, to the extent permitted by law.

If our website or organization is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers, and passed on to the new owners. We have concluded a Data Processing Agreement with Google; Google may not use the data for any other Google services.

6. Security

We are committed to the security of personal data. We take appropriate measures to limit abuse of, and unauthorized access to, personal data, ensuring that only necessary persons have access, that access is protected, and that our security measures are regularly reviewed. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Websites

This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data reliably or securely. We recommend you read the privacy statements of those websites before using them.

8. Your Privacy Rights

Depending on your jurisdiction, you have rights over your personal data, including:

• To know why your data is needed, what happens to it, and how long it is retained.
• Right of access to the personal data we hold about you.
• Right to rectification — to supplement, correct, delete or block your data.
• Right to withdraw consent and have your personal data deleted.
• Right to data portability — to request and transfer your data to another controller.
• Right to object to the processing of your data. We comply unless there are justified grounds.

U.S. / California residents: you may also request access to or deletion of your personal information and opt out of the sale or sharing of personal information via our “Do Not Sell My Personal Information” page. Please clearly state who you are so we can be certain we do not modify or delete the data of the wrong person.

9. Amendments to This Statement

We reserve the right to amend this privacy statement. We recommend you consult it regularly to be aware of any changes, and we will actively inform you wherever possible.

10. Submitting a Complaint

If you are not satisfied with how we handle your personal data or a related complaint, you have the right to submit a complaint to the relevant Data Protection Authority.

11. Contact Details

If you have questions, or want to know which personal data we hold about you, please contact us:

• Website: https://www.floodbarrierstore.com
• Email: [email protected]
• Phone: +86 15920014972
• Working hours: 09:30–17:30, Monday to Friday, GMT+08:00 China Standard Time.