Shipping & Delivery
We deliver custom aluminum flood barriers factory-direct to 13 supported countries. See methods, delivery times, taxes and terms below.
Last updated: August 10, 2026
This Shipping Methods policy applies to products supplied by Shenzhen Aodeke Optoelectronics Co., Ltd., the owner and operator of FloodBarrierStore and the supplier of eligible Eudore products.
Online or quotation-based delivery is generally available to the following destinations, subject to product, carrier, customs and address restrictions:
For another country or territory, contact us before ordering. Availability shown on this page does not guarantee that every product, size or shipping method is available to every address.
Eudore flood-barrier products are manufactured in China and are generally shipped factory-direct to the approved delivery address.
The available method and estimated time will be shown at checkout, in a quotation or in the order confirmation. Estimates below begin after production, final inspection and carrier handover; they do not include manufacturing time.
| Shipping Method | Typical Transit Estimate | Availability |
|---|---|---|
| Sea Freight | Approximately 30–35 business days | Commonly used for large or heavy orders; final-mile arrangements vary |
| Standard Shipping | Approximately 15–20 business days | Available for eligible destinations and product sizes |
| Air Freight / Express | Approximately 7–10 business days | Subject to size, weight, destination and additional cost |
Transit times are estimates, not guaranteed delivery dates. Customs clearance, weather, port congestion, carrier capacity, remote-area delivery and other events may extend delivery.
Sea freight may be offered without a separate shipping charge for eligible products and supported destinations when expressly shown at checkout or stated in writing. Faster shipping, remote-area delivery, special handling, lift-gate service, storage, redelivery or other optional services may involve additional charges.
The accepted checkout total, quotation or order confirmation determines the shipping charge for an order. “Free shipping” does not include import duty, tax, brokerage, permit, installation or destination charges unless expressly stated.
Products are shipped internationally from China. Import taxes, customs duties, brokerage charges and other destination fees may be assessed by the destination country or carrier.
Unless the accepted order documents expressly state that these charges are included, the recipient or importer is responsible for paying them and providing information required for customs clearance. FloodBarrierStore does not control the amount charged by customs authorities, banks or brokers.
Contact the applicable customs authority or a qualified customs broker before ordering if you need an estimate or have import questions.
You are responsible for providing a complete and accurate recipient name, telephone number, email address, street address, postal code and delivery country. The delivery country selected at checkout must match the address.
Contact us immediately if information is incorrect. Changes may not be possible after dispatch. Additional carrier, customs, storage, redelivery or address-correction costs caused by incorrect information may be charged to the customer where permitted by law.
Tracking or freight-reference information is supplied when available after carrier handover. Large sea-freight shipments may use multiple carriers or require local delivery coordination, so tracking formats and update frequency vary.
The recipient must be reasonably available to accept delivery and provide unloading access where required. Before signing, inspect the packaging for visible damage or shortage and record any issue on the carrier’s delivery document where possible.
If we become aware of a material production or shipping delay, we will provide available information and work with you on a reasonable next step. Estimated dates may change because of customs, weather, port congestion, strikes, governmental action, carrier interruption, force majeure or other circumstances beyond reasonable control.
If a shipment appears damaged, incomplete or lost:
We will investigate with the carrier and arrange an appropriate repair, replacement, resend or refund for an approved claim. See our Return & Refund Policy for the complete process.
Delivery may be unavailable to PO boxes, military addresses, remote islands, locations without suitable freight access, embargoed destinations or addresses restricted by a carrier or applicable law. Large products may require a commercial delivery address, forklift, loading dock or another unloading arrangement.
If an accepted destination later proves unavailable, we will contact you to discuss another method or address. If no reasonable solution is available, we may cancel the affected order and refund the applicable amount.
Authorized independent dealer or agent support may be available in selected Florida service areas for assessment and installation. Dealer services, availability, scheduling and charges are separate from factory-direct shipping unless expressly included in your written quotation or agreement.
For customers outside supported Florida service areas, we may provide remote measurement guidance, custom fabrication, installation instructions and factory-direct delivery.
We do not charge a separate restocking fee for an eligible, unused standard-product return unless one was disclosed before purchase. However, return shipping, original outbound shipping, customs, storage, handling or loss in value may be the customer’s responsibility depending on the reason and product condition.
Custom-made, installed or modified products generally cannot be returned for change of mind. Defective, incorrect or transit-damaged products remain subject to the remedies described in our Return & Refund Policy and applicable law.
Orders are generally dispatched from our manufacturing or fulfilment facilities in Shenzhen, China. The specific dispatch location and exporter information may vary according to the product, order and carrier and will appear on the applicable commercial or shipping documents.
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